Description
In some cases, a DStellar serialization error can occur in DELTAGEN R2018 when a batch render job with a zip package containing a heavy project gets started. The exact error message says:
ERROR dstellar.batch_renderer – Exception caught while performing batch rendering: Attempt to deserialize unknown type 00000000-0000-0000-0000-000000000000.
Solution
A fix for this problem is included in DELTAGEN R2018x. The zip package is now properly packaged to avoid this problem. We recommend to consider an update of DELTAGEN.
Article information
KB Article ID:
#6085
Support Reference:
DOC-1314