Support
Our Product Support Offering
What is 3DEXCITE DELTAGEN MARKETING SUITE?
DELTAGEN MARKETING SUITE is a set of software solutions tailored to the needs of marketing agencies and small arthouses as well as game development studios. For more details, check out our detailled product description.
Where can I get a trial?
Use our online trial license generator to get a trial license and check out our new DELTAGEN MARKETING SUITE. You will receive your trial license via email together with the software download instructions.
Is there a contact I can speak to regarding support?
The trial version of DELTAGEN MARKETING SUITE doesn’t contain software support. Nevertheless, we are there for basic installation questions.
Or you check out the links below for an answer on your basic questions. All sections will be filled with content over time.
The demo was great, where can I buy the software?
Do not hesitate to contact us via 3DEXCITE.SalesAdmin@3ds.com in case you need extension of your trial or are interested in purchasing our products.
NEW! Learn how to work with DELTAGEN MARKETING SUITE - ROBOT, HUB & STAGE
Learn how to work with DELTAGEN MARKETING SUITE – ROBOT HUB and STAGE, and experience the power your production pipline in a new flexible way.
3DEXCITE Support – Offering
Our 3DEXCITE Support Offering is in line with the 3DS support policies. To get an overview about those, please visit the website of Dassault Systémes Support. You will find detailled information there about support periods, escalation and response times.